Join research
Join research

Researching better commercial decisions for UK homecare.

You can lose a care enquiry before the phone rings. And lose money after you win it.

Can families find you and get the answers they need? And what will a new package leave after staffing and travel costs? Try two free checks to work through both questions.

Check a care package Check how families find and contact you

We’re building practical tools with UK homecare owners. Try two free checks and tell us what you think. No sign-up. Your inputs stay in your browser.

Estimated weekly contribution

£173.90

Money left after these delivery costs. Not net profit.

Try changing the travel time. See what happens to the money left.

Weekly revenue£504.00

Care-worker cost
£238.00
Paid travel / waiting
£59.50
Mileage
£12.60
Other extra costs
£20.00
Total delivery costs
£330.10
Check a package using your own figures

The full check starts with a 15-minute example. Change it to match your package.

Example: 14 visits of 60 minutes a week, 1 worker, £36.00 charged per hour and £17.00 worker cost per paid hour, including pay and employment costs. 2 extra miles per visit at 45p/mile, plus £20.00 other weekly costs. Fixed overheads and other unentered costs still need covering. Use travel time that reflects the journey and paid time required.

Built for independent homecare ownersFree to try. No sign-up.Shaped by owners’ experience

The hourly rate looks good. What will the package actually leave?

Start with one illustrative week. See what comes in, what it costs to deliver the care and what’s left towards running the business.

Use the three stages below, or read the calculation summary. The figures use the same example as the full Package Contribution Check.

A new package worth £504 a week.

£504.00

Estimated weekly revenue

14 visits × 60 minutes × 1 care worker = 14 billable care-worker hours a week.

14 hours × £36.00 per hour = £504.00 weekly revenue.

This is what comes in. It hasn’t paid for the care or the travel yet.

Stage 1 of 3

Illustrative figures, not recommended rates: £504.00 revenue − £330.10 extra delivery costs = £173.90 weekly contribution, before fixed overheads and other unentered costs.

Stage 1 of 3. The enquiry. £504.00 estimated weekly revenue.

Does any of this sound familiar?

Choose the one that sounds most like your business right now.

Which enquiries are reaching you — and where do they come from?

A quiet week doesn’t tell you whether families can’t find you, can’t see the care you offer or are struggling to get in touch. Start by checking that journey and recording where enquiries come from.

Without that information, it’s hard to know where to spend your time or marketing budget.

Check how families find and contact you

Which enquiries are reaching you — and where do they come from? Without that information, it’s hard to know where to spend your time or marketing budget. Next step: Check how families find and contact you.

Find the gaps in your enquiry journey. Put a number on your next package.

One looks at how easily families can find and contact you. The other works out what a care package might leave after staffing, travel and other direct costs. Both are free. No sign-up or sales call required.

Care Visibility
& Enquiry Check

Check whether families can find the information they need and get in touch easily. Leave with a short list of changes and templates to help you make them.

  • 13 practical checks
  • A self-assessment, based on your answers
  • Priorities and editable fix kits
Check how families find and contact you

Package
Contribution Check

Enter the details of one package. See what you could have left each week after the extra costs of delivering it.

  • Use your own package details
  • Weekly contribution and break-even fee
  • A calculation summary to keep
Check a care package

Package Contribution Check

What could one care package leave for the business each week? Enter the visits, fee and delivery costs, then see what changes when you adjust them.

The starting figures are an example, not recommended rates. Your figures stay in this page and clear when you reload it.

Enter the package details

Use a typical package. Don’t enter a person’s details.

Your estimate

Estimated weekly contribution

£173.90

34.5% of estimated revenue · 14.0 billable care-worker hours/week

Weekly revenue£504.00
Care-worker cost£238.00
Paid travel / waiting cost£59.50
Mileage costs£12.60
Other extra costs£20.00
Hourly charge needed to cover these costs£23.58
What if each visit needed up to 10 fewer minutes of paid travel?

In this example, that would leave an extra £39.67 each week. Only use this if the journey can actually be shorter. Care time, safe delivery and paid-time entitlements must stay the same.

Contribution is the revenue left after the extra delivery costs you enter. It is not net profit: fixed overheads, tax, finance costs and other unentered costs still need covering. A negative result means these delivery costs exceed revenue. This check does not decide whether care can be provided safely.

Keep your results as a PDF

We'll email you a designed PDF report with your priorities, detailed actions and templates. You can still copy the on-screen results without giving us your details.

By submitting, you ask us to prepare and email a PDF report from the summary shown in this tool. That summary and your contact details will be sent to and stored by Rivonia for fulfilment. We won't add you to marketing emails unless you tick the box. See our Privacy Notice and Cookie Notice. Don't include care-recipient or confidential staff details.

Review the information used to prepare your PDF
Rivonia Package Contribution Check (illustrative only)
Weekly revenue: £504.00
Weekly incremental labour incl. paid travel: £297.50
Weekly mileage: £12.60
Other weekly incremental costs: £20.00
Estimated weekly contribution: £173.90
Contribution margin: 34.5%
Indicative break-even fee per care-worker hour: £23.58
Assumptions: fee £36.00/care-worker hour; loaded pay £17.00/paid worker hour; mileage £0.45/mile; 14 visits/week, 60 min, 1 worker(s)/visit; 15 min extra paid travel/visit/worker; 2 extra miles/worker/visit.
This is NOT net profit, a safe-staffing judgement or a care-needs assessment. Check actual funding, rates, VAT treatment, employment costs and available capacity before making decisions.

Care Visibility
& Enquiry Check

Can families find you, understand what you offer and get in touch? Work through thirteen checks, then leave with a plan and templates you can use.

Your answers and edits stay in this page. Reloading clears them. Nothing is sent to us or saved for a benchmark. Don’t enter care-recipient information. Privacy notice.

Thirteen checks.
A plan you can use.

Allow about five minutes for the core questions if the information is to hand. Testing your own website or form may take longer. Choose “Not sure” where you cannot verify something now.

  • What to change first, how to start and how long it may take.
  • Editable templates, a family-search sheet and an enquiry log.
  • Seven optional financial inputs after your plan. No numbers needed to get a result.

Self-assessment only. We do not scan your website or measure AI rankings.

Make the templates more relevant Optional · three questions
Which services do you mainly offer?

This is a self-check, not an automated audit, live website scan, AI-ranking measurement or CQC assessment. It cannot verify whether Google, ChatGPT or other assistants recommend your business. AEO is not a guaranteed technique. Useful public information, readable pages and trustworthy evidence help people and search systems understand your services.

Where are you still doing the work your software doesn’t handle?

We’re speaking with independent homecare owners before deciding what to build next. We want to know what your current systems handle well and what you still have to do by hand.

1

Walk through a real example.

Tell us about an enquiry or package decision. What happened, who dealt with it and where did it get difficult?

2

Find the part that needs attention.

Look at the time or money involved. Check the figures before assuming a new tool is the answer.

3

Try a small change.

See whether it saves time, reduces a cost or helps you make a better decision. Keep what works and learn from what doesn’t.

Tonderai Kachecha, founder of Rivonia
Tonderai Kachecha Founder, Rivonia

You know the care business.
I can help work through the numbers.

I’m Tonderai, the founder of Rivonia. I’m a chartered accountant by training, with a background in business, marketing and technology.

I know how to analyse costs, spot commercial problems and build practical tools. But I won’t pretend I know more about running a domiciliary care business than the people doing it every day. That’s why I’m speaking with owners before deciding what we should build next.

If you try either check, I’d welcome your feedback. Tell me what’s useful, what’s missing and which problems you’d rather we tackled.

Tell me what you think

Free checks. No sign-up.
What’s the catch?

Who are these tools for?

Independent UK homecare owners and managers who want to check how families find them or what a package might leave after delivery costs. The CQC question is for providers in England. Elsewhere in the UK, select “Not regulated by CQC” and check your own regulator’s requirements.

Are the checks really free?

Yes. You don’t need to sign up, book a call or give us your email. The Package Check starts with an example. Replace those figures with your own.

Will the visibility check scan our website?

No. You answer thirteen questions about your website and enquiry handling. The tool uses those answers to suggest changes. It does not scan your site, measure search rankings or check whether ChatGPT or another AI assistant recommends you.

Does contribution mean profit?

No. Contribution is what’s left after the extra costs you enter. You still need to cover fixed overheads, tax, finance costs and anything you haven’t included. The check does not decide whether you have the right staff or can safely deliver the care.

Do we need to replace our care software?

No. You can use both checks without connecting or replacing anything. We also want to understand what your existing software does well and where you still need a spreadsheet or another workaround.

What happens to the information we enter?

Your answers stay in the page until you reload it. Copying a summary uses your clipboard. If you ask for an emailed PDF report, the summary you review and your contact details are sent to Rivonia to prepare and deliver it. Don’t include care-recipient or confidential staff information.

What happens if I join the research?

Leave your details and what you’d like to talk about. I’ll reply by email to arrange a conversation. There’s no obligation to buy. You can ask for occasional updates separately; we won’t add you to marketing just because you requested your results.

What keeps costing you time or money every week?

We’re speaking with independent homecare owners about what slows them down, costs them money or stops them growing. I’d value hearing about your experience.

Tell me what you're dealing with.

I'm speaking with homecare owners about the things that take up time or cost money. Leave your details and I'll get back to you.

By submitting, you ask us to contact you about a research conversation. We'll use your details for that request. We won't add you to marketing emails unless you tick the box. See our Privacy Notice and Cookie Notice. Don't include care-recipient or confidential staff details.

Or email hello@rivonia.co.uk. No obligation to buy.

Or start with a free check